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Enhancing Public Sector Digital Services with AI
ServiceNow's Yokohama Release: Enhancing Public Sector Digital Services with AI
Transforming Project Management
How MONDAY.COM's AI Blocks Are Transforming Project Management in Europe and Africa
How to Prevent Service Outages and Enhance Productivity
In today’s interconnected world, businesses across Europe and Africa rely heavily on IT systems to deliver seamless services to their...
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Enhancing Public Sector Digital Services with AI
ServiceNow's Yokohama Release: Enhancing Public Sector Digital Services with AI
Transforming Project Management
How MONDAY.COM's AI Blocks Are Transforming Project Management in Europe and Africa
How to Prevent Service Outages and Enhance Productivity
In today’s interconnected world, businesses across Europe and Africa rely heavily on IT systems to deliver seamless services to their...
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Enhancing Public Sector Digital Services with AI
ServiceNow's Yokohama Release: Enhancing Public Sector Digital Services with AI
Stephen Abela
14 minutes ago2 min read
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Transforming Project Management
How MONDAY.COM's AI Blocks Are Transforming Project Management in Europe and Africa
Stephen Abela
1 day ago2 min read
0 views
0 comments
How to Prevent Service Outages and Enhance Productivity
In today’s interconnected world, businesses across Europe and Africa rely heavily on IT systems to deliver seamless services to their...
Stephen Abela
3 days ago1 min read
0 views
0 comments
Key Updates and Trends in April 2025
Recent Updates from ServiceNow ServiceNow has recently unveiled several updates aimed at enhancing user experience and driving...
Stephen Abela
5 days ago1 min read
1 view
0 comments
A Partnership Built on Innovation and Collaboration
Atlassian has announced an exciting multi-year partnership with Williams Racing, a historic name in Formula 1. This collaboration seeks...
Stephen Abela
6 days ago1 min read
4 views
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Integrating Cybersecurity into ITSM for Enhanced Resilience and Business Continuity
B2B organizations face increasingly sophisticated cyber threats that directly impact IT service delivery, customer trust, and regulatory...
ITSM Connect
Mar 106 min read
2 views
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Successful ITSM Upgrade: Measuring Success and Best Practices
Is your IT Service Management system a silent bottleneck, hindering your organization's agility and slowing down service delivery?...
ITSM Connect
Mar 37 min read
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ITSM Connect Boardroom Experience Returns to Accra this September!
ITSM Connect Boardroom Experience is the conference that brings together Africa's IT Service Management ecosystem in person to network,...
Kayode Aiyedun
Aug 30, 20242 min read
20 views
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Understanding Communication and Client Interaction
Communication, stemming from the Latin term "communis," which means shared, revolves around the exchange of ideas, facts, viewpoints,...
Stephen Abela
Aug 7, 20244 min read
7 views
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Harnessing AI, Automation, and Analytics for ITSM Efficiency Share Harnessing AI
According to PWC, AI is expected to contribute $15.7 trillion to the global economy by 2030. But what does this mean for IT professionals...
Stephen Abela
Sep 28, 20236 min read
31 views
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How ITSM Can Help You Accelerate Your Digital Transformation
Why is ITSM important for digital transformation? ITSM, or IT Service Management, is essential for digital transformation because it...
Stephen Abela
Sep 26, 20233 min read
13 views
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